Shipping & Returns

SHIPPING POLICY

FREE Shipping Australia Wide - for orders over $100

Flat Rate Shipping of $10 Australia Wide - for orders under $100

The purchaser will responsible for paying for shipping costs for return of item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

RETURN & EXCHANGE POLICY

 

Thanks for shopping at Sea Salt Sand Designs

We do our very best to provide quality products that you will fall in love with.

If you are not entirely satisfied with your purchase, we're here to help.

 

If you are not completely satisfied with your purchase, please contact us at seasaltsandesign@gmail.com within 15 days of receiving your purchase and we will be happy to find a solution.

RETURNS

 

You have 15 calendar days to return an item from the date you received it.

Items received after 15 days will be refunded via store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Unfortunately, we cannot refund shipping and handling fees and customers are responsible for any additional shipping costs.
All sale items are non-refundable



 

OUR EXCHANGE 
POLICY

Our customers are very important to us and we want you to be completely satisfied.

 

Every effort is made to photograph our items accurately and describe our products in detail, but we cannot guarantee every computer monitor will accurately depict the true colour of the merchandise. 

 

If you are interested in exchanging your item, please contact us and we are happy to help you with the process. 
Please return the unused item within 15 days  of original purchase with a recommended tracking number . Unfortunately, we cannot refund shipping and handling fees and customers are responsible for any additional re-shipping costs.

 

Please send all exchanges  to the address below after you have been given instructions through email seasaltsandesign@gmail.com

 

Return Address: 
Sea Salt Sand Designs
4/2 James Foster Drive
Black Head, NSW, 2430
Australia